7/29/2023 0 Comments Lunar toy store number![]() However, we can change the shipping carrier/method to a cheaper shipping option if requested, and if available (depending on your package's weight and dimensions). Unfortunately, we will not be able to offer $5 Flat Rate shipping or Free Shipping again for returned packages, if either of these shipping options were originally selected for your order. If you notice that your package is being returned to us due to an address issue, please Submit A Request with your order number(s) and updated shipping address to help expedite the re-shipping process.Īlthough we should be able to re-ship your package, the original shipping fees will be non-refundable and you will be responsible for the full cost to re-ship the order. The Best Collections of Graphic Novels, Famous Comic Books, Toys. We require all pre-orders that are RTS to be re-shipped and will not allow cancellations for packages that are RTS due to an address issue. , New York City - is an online comics book store - Buy Marvel Comic. 81 Following 2,279 Followers Replies Media Lunar Toy Store LunarToyStore Feb 17 Can't make it to Katsucon 2023 Here is a code for you to shop with us online during the Katsucon weekend. Realtime driving directions to Lunar Toy Store (Closed to Retail), 120-07 20th Ave, based on live traffic updates and road conditions from Waze fellow. ![]() If our team does receive your returned package, we will do our best to notify you immediately about the issue. We appreciate your understanding and cooperation.Packages that are Returned to Sender (RTS) due to an address issue are not eligible to be replaced or refunded if lost. No future orders will be accepted from you. Please be advised that repeat pre-order cancellation during or after the estimated Pre-Order release month including cancellations due to payment issues are in direct violation of our pre-order cancellation policy and will lead to all orders and LTS account being permanently closed. Our Support Team is available to assist you during normal business hours and are here to answer any questions, as we know many items have been continually delayed by the manufacturer and/or supplier(s). We kindly ask that you Submit A Request for any cancelation requests or other concerns, so that our Support Team can assist you directly. ![]() This is not reversible, as chargebacks are considered forced cancelations and are ultimately in violation of our pre-order policy. These types of cancelations can result in your other orders being canceled and your LTS account being permanently closed. If we receive a chargeback for your order in error or otherwise, your order will automatically be canceled. Please Submit A Request for assistance with canceling these pre-orders. Positive 22 - positive feedback in last 12 months. Welcome to where we bring you the latest and the greatest toys from Asia. These orders will follow our previous hassle-free cancelation policy and are eligible to be canceled and/or refunded if paid for up until the expected release month of the item. Do you like our store experience Feedback ratings Last 12 months. We apologize for any inconvenience.Īll sales will be final after the estimated release date, no refunds or return options will be available. Unfortunately, due to card processor limitations, if the cancelation is requested later than 90 days from the original transaction date, we will have to submit the refund back to you by PayPal. If your order was placed on or after this date, a 5% fee will be applied to the total refund if the cancelation is requested later than 90 days from the original transaction date. A full refund will be provided if your order was placed prior to. Pre-order items : These orders can be canceled anytime prior to the estimated Pre-Order month listed for the item if the order has not been shipped yet. If you have already received a tracking number, we will not be able to cancel the order. In-Stock Items : These orders can be canceled as long as they have not been shipped yet. To cancel an order, please Submit A Request, and our team will be happy to assist you.
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